The surgery underwent a CQC Inspection in August 2016. We are very proud of the fact that we achieved a standard of "Good" across all services. You can read further details of the inspection on line as the report is in the public domain.
The Rowhedge & University Medical practice set up a Patient Participation Group in 2011 in order to help involve patients with their practice, to help shape the future of the practice and to help our staff better understand patient perspectives.
The Patient Participation Group meet regularly to discuss practice matters. The meetings are run by Joanna Chaplin (Business Manager) and Dr Michele Wall.
The Patient Participation Group (PPG) takes the format of face to face meetings, but the practice has also set up a "virtual" group which will take the form of e mail contact to seek the opinions of patients who are willling to contribute their views, for various surveys throughout the year. The survey results will be fed back to the PPG, in order that patient opinion can be reflected and acted upon where feasible.
If you are interested in becoming a member then please sign up by completing an online form or down loading a form to bring into either surgery. The forms are available under the "Further Information" section of the website, item number 13 "Sign Up For Our Patient Group".
We look forward to hearing from you soon.
The practice have been producing a quarterly newsletter for patients, which is available in the waiting area. Please register if you would like to receive this by email when it is produced.